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We would like to thank all of our GREAT customers who appreciate the excellent service that we pride ourselves on here at Ryan's Auto Glass.
Angies List

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Member: 
Kyle S.
Pittsburgh, PA 15203
Hire Again: Yes
Approximate Cost: $260.00
Description Of Work: 
In-store replacement of a cracked windshield on an '04 Honda Accord.

Member Comments: 
My entire experience was excellent.

The experience started with a little snafu (my fault) - I called and asked Ryan's (Pittsburgh-Forbes ave location) how long it would take for a windshield repair.  I was told that repairs take 15 minutes.  When I arrived Friday morning, it turned out that putting in a new windshield is actually a replacement (repairing the windshield means fixing the existing one).  It would take 45 minutes.  Being short on time, I agreed to come back later for the repair.  The guy working the counter was very polite and apologized for the confusion.

When I returned a few hours later, they were able to fix my windshield quickly, and gave me a good rate because I brought the car in and had to come back.  While I waited, I also overheard a few phone calls.  Even when it sounded like a tough client on the other end, the staff at Ryan's were patient, polite, and helpful.

All in all, these guys are a class act and run an A+ shop.  I'll definitely go back to them again.

Review Date: February 13, 2014

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Member: 

Joan S.
ALLISON PARK, PA 15101

Category: Auto Glass

Services Performed: Yes

Hire Again: Yes

Description Of Work:  Replaced windshield that had been cracked by stone - while I waited - less than an hour!

Member Comments: Great job!


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Review Date: January 11, 2014

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Member: 

Lorie R.
GLENSHAW, PA 15116

Category: Auto Glass

Services Performed: Yes

Hire Again: Yes

Description Of Work: A rock on the highway was thrown into my window from the car in front of me. It instantly caused a four-foot crack across my window, and slowly stretched from side to side.

Member Comments: I called my insurance agent, and they set me up with Ryan's Auto Glass. They were able to set me up with an appointment in just a few days. Since rain was predicted, and I do not have a garage, I went to their shop, but they will come to you. I got there early, but they took me right away. In less than one hour, everything was done, and I drove away with a beautiful new window. They did a great job, were very friendly and professional, and gave me a quick, simple list of what to do (don't go to a car wash for two days, get the inspection stickers replaced, etc.) Overall, it was a great experience, and would recommend them. I do not know if the price is good. I did not have to shop around because my insurance company recommended them and I have a zero deductible on comprehensive.


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Review Date: June 27, 2013

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Member: 

Matthew Lanning
Pittsburgh, PA 15212

Category: Auto Glass

Services Performed: Yes

Hire Again: Yes

Description Of Work:  We used Ryan’s Auto Glass for auto glass repair.

Member Comments:  They did a great job and they got us in the same day and it was done the same day. They cleaned up the glass from the broken window and replace it.


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Review Date: June 27, 2013

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Member: 

C. COHEN
PITTSBURGH, PA 15232

Category: Auto Glass

Services Performed: Yes

Hire Again: Yes

Description Of Work: Replaced the back windshield of my 2000 Honda Civic.

 

Member Comments: My back windshield was smashed by a tree limb. I called Ryan the next morning inquiring about possible immediate service at my home. . Since the weather forcast called for continued rain, and that I had no garage, the replacement could not take place at my home .I was nervous about driving my damaged car to the service location. However, Ryan has a fine pick-up service, at no extra charge.  Within an hour of my call, a company service man arrived at my house and drove my car to the Ryan service location.  They replaced the windshield, cleaned out all of the broken glass, and returned the car to me within the next hour. Excellent job and wonderful service.
They are the best!
C. Cohen


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Review Date: March 25, 2013

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Member: 

Lisa R.
PITTSBURGH, PA 15237

Category: Auto Glass

Services Performed: Yes

Hire Again: Yes

Description Of Work: I had a crack that ran half way up the middle of my SUV's windshield, so I knew I needed it replaced (not just repaired). Ryan's Auto Glass was recommended both by our usual car shop and by our insurance company (even though we were paying for it ourselves). They replaced they glass at my auto repair shop.

3-9-14
To Everyone at Ryan's,

Just a note of thanks for your really great service that I received last week. From the front desk to final payment your professionalism and courtesy were EXTREMELY evident! To top my experience off the group installing my windshield noticed a ding on my bumper and took it upon themselves to fix that too! I'm very impressed with my experience and will be proud to tell everyone about the excellent service!

Thank you!

Emily M.
Yelp

I had a really small job but they were excellent. I don't even know how the window got broken and it was a rainy day. They installed a window in an older car for me that I had to pick up at the junkyard. Even though I did not buy my auto glass from them they were nice enough to do it and for a REASONABLE price. If you need help, they are the ones to go to.


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Dear Ryan's Auto Glass,

 

I wanted to let you know how extremely pleased I was with your windshield replacement and the process. I had called my insurance company on Monday and your mobile unit was able to come to my house on Tuesday to replace my windshield.

 

I wish I had gotten the technician's name that came to my house. He was outstanding. He was so professional and he explained the replacement process very well. And when he was finished, he explained my warranty, instructions and care for the next several days, and how to contact you if I get a chip in my windshield in the future.

 

I was impressed at your level of service and professionalism. I am going to send State Farm a note to let them know what a great experience I had with your company. And I will certainly recommend Ryan's Auto Glass to my friends and family.

 

Thanks,

Pam

 

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Dear Ryan's Auto Glass,

 

Thank you for replacing my daughter's windshield in her Trailblazer last week at a reduced cost since she had a high deductible. When she got married, they changed to a higher deductible to save money. Now that it is replaced she can go back down to a lower deductible for future stone cracks.

 

Her husband said the installer did a good job and was a nice guy. It made it even easier that you replaced it at their home. They are very pleased with Ryan's Auto Glass.

 

Your representative Linda Fraser is such a delightful person and always leaves us smiling when she stops in to visit. She has convinced us all that Ryan's does superior work and installs windshields properly. After I attended a Continuing Education Class given by Ryan's at Conley's on Rt. 8, I realize how important it is to have the windshield installed properly. We will continue to use and recommend Ryan's Auto Glass.

 

Thank you for all you have done.

 

Kindest Regards,

Jane Burd

 

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This is a letter to a State Farm agent from a satisfied customer:

 

Dear Mark,

 

As you know, I lost my windshield to some flying gravel on my vacation. I wanted to let you know that I was completely satisfied with the work that Ryan's Auto Glass on Rodi Rd. did on a replacement. I had a Saturday 9/9/06 appointment at 9:00am after checking with them the day before. Their work was fast and very well done. My Ez-Pass transponder, oil sticker, inspection stickers and rear view mirror all turned up in their proper places on the new windshield, and their was no evidence at all of any work being done. Further, the staff took care of the insurance claim form and a phone call to the State Farm agent. Obviously, they are experienced.

One could easily dismiss all this as merely good business on their part. However, in insurance work, they could probably be a lot less friendly and capable and still be successful. I think their work and attitude speaks well for the company and I am pleased to say thanks to them. I think you are working with a first-class outfit.

 

Sincerely,

Keith